Category Archives: The People

Not many service firms approach their business with the goal of putting themselves out of it.  Similarly, not many people spend much time thinking about how they can make themselves redundant at work.  But that’s exactly what they should be … Continue reading →

For lots of years, organizations who were interested in identifying the next bright stars have used the idea of establishing “high potential” listings of employees, the people who were thought to be the best, most capable of advancing.  This “hi-pot” … Continue reading →

There is much of value being taught in courses, written in books and advised by consultants regarding the best ways to effect organizational changes.  There’s the reminder that people personalize any anticipated change, whether it affects them or not.  We … Continue reading →

Anyone who has been accountable for others, as a leader, has experienced the queasy feeling when a direct report “goes around” them and has direct communication with their boss.  You know what I’m talking about, don’t pretend you don’t.  It’s … Continue reading →